Shipping Policy

Thank you for shopping with Ravonz. Below you'll find information about order processing, shipping, tracking, and delivery.

Order Processing

Orders are typically processed within 1–3 business days after they are placed.

Processing times may be longer during holidays, periods of high order volume, or due to circumstances outside our control.

Once your order has been processed and shipped, you will receive a shipping confirmation with tracking information when available.

Shipping Rates

Ravonz currently offers free standard shipping on all orders to the United States, Canada, and the United Kingdom, with no minimum order.

Any applicable shipping charges will be displayed at checkout before you complete your purchase.

Estimated Delivery Times

Delivery times vary depending on the destination, carrier, and fulfillment location.

Estimated delivery times shown at checkout or provided after your order is placed are estimates and are not guaranteed. Carrier delays, severe weather, holidays, customs, and other circumstances outside of our control may affect delivery.

Order Tracking

When tracking information is available, it will be sent to the email address provided with your order.

Please allow time for the carrier's tracking system to update after you receive your tracking number.

Incorrect Shipping Information

Customers are responsible for providing accurate and complete shipping information at checkout.

If you notice an error in your shipping address, contact us as soon as possible at support@ravonz.com. We will make reasonable efforts to update the information before fulfillment, but we cannot guarantee changes after an order has entered processing or shipped.

Ravonz is not responsible for delivery issues resulting from incorrect or incomplete shipping information provided by the customer, except as required by applicable law.

Lost, Delayed, or Damaged Packages

If your tracking information shows an unusual delay or you believe your package has been lost, contact us at support@ravonz.com with your order number so we can review the situation.

If your order arrives damaged, please contact us as soon as possible and provide your order number along with photos of the damaged item and packaging when possible.

Multiple Shipments

In some circumstances, items from the same order may arrive in separate shipments. If this occurs, you may receive separate tracking information for each shipment.

International Shipping

International shipping availability, rates, and estimated delivery times, when offered, will be displayed at checkout.

International customers may be responsible for customs duties, import taxes, or other fees imposed by their country or local authorities unless otherwise stated at checkout.

Contact Us

If you have questions about shipping or an existing order, contact:

Ravonz
support@ravonz.com